FAQs
1. Where does Girlszone ship within the United States?
We ship to all 50 states, including Alaska and Hawaii. At checkout, you’ll see available shipping options and estimated delivery times for your location.
2. How long will it take to receive my order?
Most orders are processed within 1–2 business days. Standard shipping typically takes 3–5 business days, while expedited options are available if you need your items sooner.
3. What is your return and exchange policy?
You can return unworn, unused items within 30 days of delivery for a refund or exchange. Final sale items are not eligible. To start a return, visit our Returns page or contact our support team for assistance.
4. Do you offer international shipping?
At this time, Girlszone only ships within the United States. We’re exploring international shipping options and will share updates as soon as they’re available.
5. How can I contact customer support?
You can reach us by email at or through our Contact Us page. Our team typically responds within 24 hours during business days.
6. What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.
7. Is it safe to pay on Girlszone?
Yes. Every transaction is processed through secure, encrypted payment gateways that meet industry security standards. Your payment details are never stored on our servers.
8. Can I pay with multiple cards?
At the moment, we only accept one payment method per order.
9. Do you accept prepaid cards or gift cards?
Yes, as long as the card is enabled for online purchases and carries a Visa, Mastercard, or American Express logo.
10. Do you offer Buy Now, Pay Later options?
Yes. Through partners like Shop Pay Installments (and in some cases PayPal Pay Later), you can split your purchase into interest-free payments if eligible.